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**IT Senior Specialist**
**Company:** ATU Duty Free
**Job Description:**
ATU Duty Free is seeking an IT Senior Specialist to join their growing team. The primary responsibilities include:
* Maintain and optimize company servers and infrastructures.
* Manage installations, upgrades, and configurations of hardware and software.
* Assess system performance and recommend improvements.
* Ensure data is handled, transferred, or processed according to legal and company guidelines.
* Control costs and budgets regarding IT systems.
* Manage contracts with vendors (e.g., telecommunication companies) and software licenses.
* Support IT policies and practices.
* Domestic travel may be required.
* Configure and maintain Windows servers, client operating systems, and hardware in on-site and off-site infrastructure.
* Configure and maintain Windows Cluster servers and Samsung Linux NVR and CCTV infrastructure.
* Administer Domain and Active Directory.
* Perform professional backup management (DELL Data Domain, Networker, and Avamar management).
* Team management.
* Project management according to PMI.
* Database management (preferred MSSQL) and system monitoring.
* Service and process management according to ITIL.
* Apply automation and scripting for patch management.
* Provide remote support and asset management.
* Manage the enterprise lifecycle from implementation to deployment, security enhancements, upgrades, and capacity management.
* Test, troubleshoot, and work independently to resolve customer issues.
* Provide end-user support when needed.
* Research, install, and test software updates and patches for physical and virtual servers.
* Analyze, troubleshoot, and deliver Microsoft solutions.
* Manage and monitor Microsoft services.
* Manage Windows Hyper-V and physical servers.
* Manage POS system hardware and software.
**Education & Experience:**
* Bachelor’s Degree or relevant experience in a technical field.
* 3+ years of experience performing Windows systems administration.
* 3+ years of experience with Windows server infrastructure in a hybrid on-prem environment.
* 2+ years of experience performing Microsoft Server 2019 administration (preferred).
* Experience as a member of a technical support department for POS systems.
* Experience in the retail or similar industries.
* Excellent communication and customer service skills.
* Strong time management, prioritization, leadership, and organization skills.
* Proficiency in MS PowerShell to automate Windows infrastructure management (e.g., patching, vulnerability remediation).
* Understanding and compliance with corporate change management policies.
* Ability to stay current with rapidly changing technology and apply it to business needs.
* Ability to manage multiple projects.
* Problem-solving skills.
**To Apply:** Email your CV to georgia.cv@atu.com.tr.