➡️ Apply here: Delivery and Operational Excellence Lead
🔔 Monitor #manager #project_manager jobs
👩💼 Want to stand out? Improve your resume to appeal to recruiters, hiring managers, and Applicant Tracking Systems. ➡️ Improve your resume
As a market leader, we drive innovation, invest in in-house development, and stay ahead of modern technological challenges and methodologies to ensure we are always one step ahead.
If you are a seasoned professional passionate about software delivery, operational excellence, and driving impact through Agile and DevOps practices, join us as a **Delivery and Operational Excellence Lead** at **JSC Bank of Georgia.**
**General Responsibilities:**
* Develop and communicate a clear vision for software delivery and operational excellence, aligned with overall business objectives and stakeholder needs for efficient, high-quality product development.
* Map, analyze, and optimize end-to-end software delivery workflows, identifying inefficiencies, delays, and non-value-adding steps, and standardize best practices across development, testing, and release processes.
* Collaborate with DevOps and Engineering teams to assess CI/CD process maturity, recommend improvements in build, test, and release automation, and ensure seamless handoffs between development and operations functions.
* Define quality standards, metrics, and governance frameworks, and facilitate integration of quality checks and test automation into standard processes to monitor and reduce defect rates through root cause analysis.
* Evaluate and enhance Agile ways of working (Scrum, Kanban, etc.), facilitate retrospectives and continuous improvement loops, and standardize planning, estimation, and review practices to improve predictability and delivery cadence.
* Partner with Engineering to streamline developer onboarding, identify pain points in development environments, and promote scalable knowledge-sharing practices to reduce silos and enhance team enablement.
* Define and track KPIs that measure software delivery health (e.g., lead time, deployment frequency, incident rate), build dashboards to visualize team and process performance, and leverage data to drive fact-based decision making and prioritization of improvements.
* Ensure engineering and Agile processes are aligned with broader business goals and customer outcomes, translating strategic objectives into measurable process improvements and acting as a liaison between technical teams and business units.
* Lead change initiatives related to processes or ways of working, engage cross-functional stakeholders to co-create and adopt improved practices, and coach teams and leaders on Lean, Agile, and DevOps principles for lasting transformation.
**Requirements and Skills:**
* Experience in software delivery, operational excellence, or process improvement within technology-driven organizations.
* Strong knowledge and practical experience with Agile methodologies (Scrum, Kanban) and DevOps practices.
* Proven ability to map, analyze, and optimize end-to-end software delivery workflows and implement process improvements.
* Excellent leadership, communication, and stakeholder management skills, with experience influencing cross-functional teams.
* Strong analytical and problem-solving skills, with the ability to translate business objectives into actionable process improvements.
* Ability to prioritize multiple initiatives and balance competing stakeholder needs.
Interested? Please fill in the required information, attach your CV, and submit your application by clicking “Apply for position now.”
Deadline: 05/01/2026.