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**Job Title:** HelpDesk Engineer
**Company:** Coherent Solutions Issoft
**Location:** Batumi
**Employment Type:** Part-time (with potential for full-time)
**Job Description:**
ISsoft Solutions is seeking a HelpDesk Engineer to join their team in Batumi. This role is ideal for a technical problem-solver who enjoys fixing issues and wants to grow within a team. While some tasks can be done remotely, the candidate must be available to resolve technical and hardware problems on-site.
**Responsibilities:**
* PC administration: installation and reinstallation of Windows and applications.
* Network setup on computers, including Wi-Fi configuration, Ethernet cabling, UTP cable crimping, and RJ45 socket wiring.
* PC hardware maintenance, such as replacing power supply units, memory, HDD/SSD, CPU thermal paste, and fans.
* Diagnosing software and hardware issues.
* Assisting with office maintenance.
**Job Requirements:**
* Knowledge of software installation and configuration, with proficiency in basic office applications at an advanced user level.
* Knowledge of PC hardware repair and assembly, and component replacement.
* English proficiency (Intermediate level or higher).
* Knowledge of Russian.
* Secondary specialized or higher technical education (final-year students are also considered).
**Nice to Have:**
* Experience with Linux and/or MacOS.
* Previous experience in a similar technical support or helpdesk role.
**What We Offer:**
* Technical and non-technical training for professional and personal growth.
* Internal conferences and meetups.
* Support and mentorship from an experienced employee.
* Internal startup incubator.
* Health insurance.
* English courses.
* Georgian courses.
* Free lunches at the office.
* Sports activities.
* Flexible work options (remote and hybrid opportunities).
* Referral program.
* Work anniversary program and additional vacation days.