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**Job Title:** Senior Business Analyst – AI & Health Insurance (Fully Remote)
**Company:** CoverGo | Insurtech
**Location:** Tbilisi, Georgia (Fully Remote)
**Job Description:**
* Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution.
* Plan and design simple to semi-complex business processes and system modifications.
* Make recommendations to improve and support business activities.
* Gather business requirements through a variety of techniques such as work sessions and interviews, then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties.
* Create complex test case scenarios for testing and monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design.
* Develop business requirements documents/user stories to support required modifications.
* May plan, allocate, and monitor the work of other business analysts.
* Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills.
* Assist in providing time estimates for project-related tasks.
* Aid in updating process and procedural documentation.
* Develop a basic understanding of the technical development cycle of mobile applications or web portals.
* Support QA, UAT, and Release phases of the project via defect analysis, change maintenance, etc.
* Perform any other assigned tasks.
**Qualifications:**
* Minimum 5 years of experience as a Business Analyst.
* Minimum 1 year of experience in AI projects within the insurance domain.
* A degree in Business, IT, or any relevant field.
* Previous experience working in the health insurance industry is required.
* Insurtech experience is preferred.
* Health Insurance-related domain certification from INS/LOMA or III is an added advantage.
* Knowledge of business analysis concepts, including defining requirements, translating them into technical solutions, and using an Agile approach to prioritize work into epics and sprints.
* Business analysis skills including facilitation, process documentation, requirements gathering, and user acceptance testing.
* Good organizational and time management skills to prioritize work and meet deadlines within defined timeframes.
* Experience in an Agile and/or Scrum environment is a must.
* Basic knowledge in generating process documentation and documenting system functionality, data integration, and workflow.
* Excellent written and verbal communication skills in English.
* Technical writing skills is a plus.
**Benefits:**
* Competitive Salary
* 100% Remote
* Flexible Leave
* International Environment
* Performance Bonus
* Stock Options after 6 months
* Company activities and events
* Learning and development plan
* Remote work allowance