➡️ Apply here: Lead ServiceNow Engineer
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We are looking for an experienced and dedicated Lead ServiceNow Engineer to join our team.
In this role, you will be responsible for technical supervision, solution design, and hands-on development as part of a greenfield ServiceNow ITSM implementation project. Your work will include the creation of both a front-end portal and corresponding backend modules. This is a great opportunity for a knowledgeable professional who is ready to take on leadership duties and guide a team through a major IT service management implementation.
Responsibilities:
Lead and manage a small implementation team, while providing technical guidance and support
Architect and design comprehensive solutions on the ServiceNow platform
Ensure the solution’s alignment with business requirements and industry best practices
Execute hands-on development including customization, scripting, and configuration of ServiceNow
Oversee code quality and implementation of development standards
Collaborate with stakeholders to convert functional requirements into technical solutions
Perform code reviews and troubleshoot any technical issues that arise during implementation
Stay updated on ServiceNow capabilities and continuously work towards improvements
Requirements:
Hands-on experience with ServiceNow, including front-end portal and corresponding backend modules
Proven track record of leading and managing a team implementing end-to-end ServiceNow ITSM solutions
Expertise in the technical areas of ServiceNow ITSM such as solution design, development, scripting, and configuration
Strong understanding of ITIL processes
Excellent problem-solving skills, including experience with code reviews and troubleshooting during the implementation phase
Exceptional communication skills with the ability to clearly explain complex technical concepts
English B2 and above
Nice to have:
Up-to-date ServiceNow certifications