➡️ Apply here: IT Administrator
👩💼 Want to stand out? Improve your resume to appeal to recruiters, hiring managers, and Applicant Tracking Systems. ➡️ Improve your resume
What You’ll Do
In this role, you will take ownership of our digital infrastructure and security—from user lifecycle management to workflow automation—ensuring our systems run smoothly and securely. You’ll be the backbone of our IT operations, working closely with HR, Finance, and teams across all departments to build efficient, secure, and well-documented IT systems that support our fast-growing digital business.
Key Responsibilities
User Lifecycle & Access Management
Manage complete user onboarding and offboarding processes across all platforms
Provision accounts, configure access levels, and ensure secure credential distribution for new team members
Revoke permissions, archive accounts, and conduct security audits during offboarding
Maintain Google Directory as the single source of truth for user roles and permissions
Security & Compliance
Own and enforce password management policies via a password manager across the organization
Implement 2FA/MFA compliance and monitor for suspicious activity
Conduct regular security audits and access reviews
Respond to security incidents and maintain security best practices
Platform Administration
Administer Google Workspace (Gmail, Drive, Calendar, Meet) including organizational units, groups, and shared drives
Manage Slack workspace administration (channels, apps, permissions, retention policies)
Configure domain settings, data retention policies, and backup strategies
Automation & Integration
Build automations across Slack, Trello, and other platforms using APIs
Develop workflows for HR processes (onboarding forms, approvals) and Finance operations
Create custom scripts and bots to eliminate repetitive tasks
Integrate tools using N8N, Zapier, Make, or custom solutions to improve productivity
Subscription & Asset Management
Track and optimize software licenses and subscriptions
Conduct regular license audits to eliminate waste and ensure compliance
Maintain inventory of company devices and hardware
Manage device security and lifecycle tracking
Documentation & Support
Create and maintain internal IT knowledge base and user guides
Provide first-line technical support for access issues, password resets, and general troubleshooting
Document all processes, configurations, and procedures
Conduct training sessions for new tools and security practices
Who Are We Looking For?
2–4 years of IT administration experience or similar role
Expert-level Google Workspace administration skills
Proficiency with Slack, Trello, and Password Managers (or similar tools) administration
API integration experience (Google Directory API, Slack API, Trello API)
Scripting abilities in Python, JavaScript, or Bash
Experience with automation platforms (N8N, Zapier, Make, or custom solutions)
Strong understanding of IT security principles and IAM concepts
Familiarity with backup solutions and disaster recovery planning
Excellent documentation and communication skills
Detail-oriented with strong organizational and problem-solving abilities
Proven ability to work independently and manage multiple priorities
Customer service mindset for internal support
Bonus Points
Experience in fast-paced tech environments (igaming/digital marketing a plus)
Knowledge of advanced security monitoring and alerting
Background in DevOps or modern automation practices
Location
This is a fully remote role. For better time zone alignment, we prefer candidates based in South-East Asia.
What’s in It for You?
Fully remote – work from anywhere in the world
Generous vacation and flexible time off
Parental leave – 2 months fully paid
Team culture – virtual events, welcome dinners, Friday cheers
Career growth – annual salary reviews each January and opportunities to take on bigger roles
Recruitment Steps
Screening Questions – short written answers to understand your background and motivation
HR Interview (30–60 mins) – casual chat to get to know you and share more about the role and company
Test Task – practical exercise to showcase your skills and approach
Final Interview – with the hiring manager to discuss your results, goals, and next steps