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As a full stack engineer, you’ll work on front- and back-end code to produce scalable software solutions. You’ll participate in the complete software development life cycle, from conception to deployment. You’ll be part of a talented and experienced team headed by a lead engineer, building software used by thousands of customers and millions of consumers worldwide. Our modern technology stack includes Python, JavaScript, a wide variety of AWS services, and integration with generative AI models.
* Develop, maintain, and execute against a product roadmap for our Service AI products.
* Ideate, and drive data-driven decisions using various inputs Responsible for the planning and execution throughout the product lifecycle, including collecting and prioritizing customer requirements, defining the vision, and ensuring delivery of high-quality features on time to achieve defined customer satisfaction goals
* Partner closely with product operations team to ensure proper measurement instrumentation, monitoring, and reporting of product success post launch
* Understand the dynamics and drivers of critical metrics and provide business recommendations accordingly
* Communicate plans and progress to leadership and partner teams
* Establish and refine processes to ensure quality and accuracy in the Service AI products and channels.
Seniority level: Entry level
Employment type: Full-time
Job function: Engineering and Information Technology
Industries: Software Development