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Product & Operations Assistant
Logiks Solutions is pleased to announce an opening for the position of Product & Operations Assistant.
Reports To: COO
About Logiks Solutions
Logiks Solutions is a leading expert in in Business Digitalization Solutions, especially around AI and ERP. Our innovative product selection, including Warehouse Management Suite, Automation Service, and eCommerce Integrations, empowers organizations to streamline their logistic and production workloads efficiently.
Responsibilities:
Communication & Coordination
Handle and prioritize incoming emails and messages
Communicate with customers on routine and follow-up topics
Translate discussions into clear action items and tasks
Task & Process Support
Create, track, and follow up on tasks across teams
Remind stakeholders (including COO) of deadlines and priorities
Maintain operational checklists and simple documentation
Technical & Product Support
Assist with software testing (manual testing, test scenarios, bug reproduction)
Log bugs and feature requests clearly for developers
Understand product logic and explain it to non-technical users
Operational Ownership
Independently manage recurring operational tasks
Identify gaps or inefficiencies and suggest improvements
Act as a reliable backup for routine decision-making
Requirements:
Must-Have
Strong logical and analytical thinking
Basic understanding of software systems (APIs, web apps, workflows)
Ability to work independently and prioritize without micromanagement
Excellent written communication (clear, structured, professional)
High sense of responsibility and follow-through
Nice-to-Have
Experience in QA, product support, or operations
Experience working with task trackers (Jira, Linear, Notion, etc.)
Customer communication experience in a tech environment
What We Offer
Hybrid working schedule
Flexible working hours
Dynamic and collaborative work culture
Opportunity to work on international projects
Professional growth and development opportunities
To apply, please send your resume and a brief cover letter detailing your interest in the role to nini@logiks.solutions. Logiks Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
