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Prime Insights is hiring Reliability Engineer

➑️ Apply here: Reliability Engineer

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About Us:
Prime Insights is a Sweden-based technology company reaching millions of diverse users through our proprietary Market Research Panel. Our innovative technology supports our international community and gives our members a world-class survey taking experience.

Our mission is to match our authentic members to our client’s market research surveys which allows our clients to achieve meaningful insights from the sample we deliver via online quantitative research. Members are rewarded with meaningful incentives, ensuring their sincere participation.

About the Role
We’re looking for a Reliability Engineer to help us scale, optimize, and maintain our infrastructure. You’ll work closely with our development team to ensure our systems remain performant, resilient, and ready for continued growth.

What You’ll Do
Monitor, troubleshoot, and optimize system performance at scale
Identify and resolve database bottlenecks handling terabytes of data
Tune and optimize job queues processing millions of jobs daily
Design and implement solutions for improved reliability and scalability
Collaborate on infrastructure decisions and capacity planning
Contribute to our Laravel/PHP codebase when needed
Help improve our monitoring, alerting, and incident response processes

Tech Stack
Backend: PHP/Laravel
Databases: MariaDB, ClickHouse, MongoDB
Monitoring: Sentry, Datadog, Grafana, Percona monitoring and management, anything you need
Other: Cloudflare, RabbitMQ

What We’re Looking For
Strong experience with PHP (Laravel experience a plus)
Solid understanding of relational databases and query optimization
Experience operating high-traffic, data-intensive systems
Familiarity with monitoring tools and observability practices
Problem-solving mindset with attention to detail
Good communication skills in English

Nice to Have
Experience with ClickHouse or other analytics databases
Background in fraud detection or data pipeline optimization
Familiarity with GDPR/CCPA compliance requirements

❗Important: We are not considering freelancers or engineers working on multiple projects simultaneously. This is a full-time position for a dedicated professional who’s ready to fully commit to a single product ecosystem and contribute meaningfully to its long-term success.

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