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About Us
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we’re always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
About The Role
We’re looking for a data-savvy risk analyst who lives and breathes payment metrics and loves turning complex data into actionable insights. You’ll be our early warning system, monitoring fraud and dispute patterns across multiple merchant accounts while crafting recommendations that keep our risk metrics healthy. If you get excited about diving deep into data, spotting patterns, and preventing issues before they happen, we want to talk to you!
Key Responsibilities
Monitor and analyze dispute and fraud metrics across multiple merchant accounts.
Create and maintain comprehensive weekly risk reports for stakeholders.
Perform deep-dive analyses into risk factors (countries, banks, BINs).
Track compliance with card scheme programs (VISA, Mastercard).
Identify emerging risk patterns and propose mitigation strategies.
Generate and maintain risk monitoring dashboards.
Provide data-driven recommendations for risk optimization.
Collaborate with payment processors on risk management initiatives.
Develop and implement early warning systems for risk metrics.
Create and automate reporting workflows for efficient monitoring.
Qualifications
2+ years of experience in risk analysis, fraud prevention, or a similar role.
Strong analytical skills with excellent attention to detail.
Advanced Excel skills (pivot tables, complex formulas, data modeling).
Working knowledge of SQL for data querying and analysis.
Experience with JSON data parsing and manipulation.
Experience with data visualization and reporting.
Ability to translate complex data into clear recommendations.
Strong written and verbal communication skills.
Experience working with multiple stakeholders.
Proactive problem-solving approach.
Nice to have
Understanding of payment processing and risk metrics.
Experience with high-risk merchant accounts.
Background in subscription-based business models.
Knowledge of card scheme compliance programs.
Experience with Tableau or similar BI tools.
Familiarity with payment processors (Stripe, PayPal, etc.).
Understanding of payment orchestration platforms.
Experience with fraud prevention tools (Ethoca, Verifi).
Location
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
Benefits
Discover the perks of being part of our vibrant team! We offer:
Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1dHF4ctKlez75whdn-ybUwP5d5Wr0BdwVrorrm_fM40Q/preview
Interview Process
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
Recruiter Screening (40 minutes)
Technical Interview (60 minutes)
Final Interview (60 minutes)
Life at Ruby Labs
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.